Policies

Cancellation:

  • If cancelled up to 14 days before date of arrival, no fee will be charged.
  • If cancelled or modified later, 100 percent of the first two nights will be charged.
  • In case of no-show, the total price of the reservation will be charged.
  • In case of non refundable option if cancelled, modified or no-show, 100 percent of the total price of the reservation will be charged.

 

Prepayment:  The total price of the reservation will be charged on the day of booking.

 

Check in:  From 14:00 hours
Check out:  Until 12:00 hours

 

Children and extra beds:

  • Free! All children under 10 years stay free of charge when using existing beds.
  • Free! All children under 2 years stay free of charge when using children’s cots/cribs.
  • There is no capacity for extra beds in the room.
  • The maximum number of children’s cots/cribs in a room is 1.
  • Any type of extra bed or child’s cot/crib is upon request and needs to be confirmed by management.

 

Pets:  Pets are not allowed.

 

Accepted credit cards:  Sofia Pension accepts these cards and reserves the right to pre-authorise your card prior to arrival: Visa / Mastercard.